RIVACY POLICY
1. Who we are
We are ELEKTRONINVEST LTD, with registered office and management address: 162 Knyaz Boris I str, Sofia, Bulgaria. We are the data controller for your personal data. For any matters related to personal data protection, you can contact us at: office@electroninvest.com.
2. What data we collect
We collect the following personal data that you provide to us when using our website:
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Registration and order data: first name, last name, delivery address, billing address, phone number, email address.
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Payment data: We do not store your credit card details. They are processed directly by our payment service provider.
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Technical data: IP address, browser type, cookies, and browsing data on our site.
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Correspondence data: when you contact us via the contact form or by email.
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Newsletter subscription data: email address.
3. Why we process your data (purposes) and legal basis
We process your personal data for the following purposes:
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Contract performance (orders): To process your orders, create and manage your account, and send you confirmations and order status updates.
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Legal basis: Performance of our contractual obligations.
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Marketing: To send you newsletters and promotional offers, but only if you have given your explicit consent. You can unsubscribe at any time via the link in the email itself.
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Legal basis: Your consent.
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Legal obligations: To comply with legal requirements for the retention of accounting and tax records.
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Legal basis: Legal obligation.
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Legitimate interest: To improve our services and website, and to prevent fraud.
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Legal basis: Legitimate interest of the data controller.
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4. Data sharing with third parties
Your data may be shared with the following third parties, solely for the purpose of providing our services:
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Payment service providers: For payment processing.
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Courier companies: For order delivery.
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Email service providers: For sending transactional and marketing emails.
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Analytics services: For website traffic analysis.
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Hosting provider: For data storage.
All such third parties are contractually obliged to maintain the confidentiality of your data and to use it only for the purposes for which it has been provided.
5. International data transfer
If we use services whose servers are located outside the European Union (e.g., Google, Stripe), data transfer may occur. In such cases, we ensure that appropriate safeguards for data security are in place, such as the Standard Contractual Clauses adopted by the European Commission.
6. How long we retain your data
We retain your data only for as long as necessary for the purposes for which it was collected.
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Order data: We are required to retain it for a period of 10 years in compliance with legal requirements for accounting record retention.
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Account data: Until you delete your account.
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Newsletter data: Until you unsubscribe.
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Cookies and analytics data: For a period of 1 month.
7. Your rights
As a user, you have the following rights under the GDPR:
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Right of access: You can request a copy of the data we hold about you.
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Right to rectification: You can correct inaccurate data.
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Right to erasure ("right to be forgotten"): You can request the deletion of your data when it is no longer necessary.
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Right to restriction of processing: You can request that we restrict the processing of your data in certain circumstances.
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Right to data portability: You can receive your data in a structured, commonly used, and machine-readable format.
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Right to object: You can object to the processing of your data for marketing purposes.
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Right to withdraw consent: If processing is based on your consent, you can withdraw it at any time.
To exercise any of your rights, please contact us at: office@electroninvest.com.
You also have the right to lodge a complaint with the supervisory authority for data protection in the country where you reside.
8. Cookies
Our website uses cookies to improve your experience. For more information on how we use cookies, please visit our Cookie Policy.
9. Policy updates
This policy may be updated periodically to reflect changes in legal requirements or our operations. All changes will be posted on this page.
Last updated: January 1, 2026